Our Vision The Future We Seek
Here at Knights Digital, our vision is clear and simple.
We digitally liberate the world to make you feel connected.
We’re on a trajectory to help millions of customers discover thousands of businesses,
to find solutions to their problems.
Our Mission Realising The Vision
In our wonderful age of technology, having a digital footprint is vital to a business’ success.
Creating that online presence is what we do best.
Businesses of all shapes and sizes come to us to help them streamline their systems and accelerate growth.
We champion digital business. With us, no one is left behind.
Everybody who interfaces with our clients and business lives by this same philosophy.
We don’t screen people for it, we simply attract and align with people who share it.
The following defines that culture. Our gospel.
We Are Here To Help
Here at Knights Digital no problem is too big or too small. We like to take ownership of our clients’ problems, resolve them in the best way possible, and find solutions. Having an open line of communication is key to developing a great working relationship, and we encourage our clients to get in touch with us at any stage during their project. Our door is always open.
We Are Accountable
As above, we take ownership of all tasks we set out to achieve. We log everything down, and action tasks in a timely manner. We have processes and systems in place to keep us moving on projects and ensure we are internally accountable for all action points within the business, and see everything through.
Act With Integrity
Integrity is one of the core values of our company, and we pride ourselves on having open and honest communication with our clients.
In addition to receiving a quality product, our clients know exactly how much their project will cost. We keep our pricing consistent, fair and transparent – regardless of project size.
Trust is also incredibly important to us, as it’s the foundation on which we build our client relationships and the reason why they keep coming back to us. We aim to always add value and will only recommend the best options, even if this means that we aren’t the solution.
Trust The Process
To us, the quality of our work is paramount. We like to make sure that we have a clear understanding of our client’s wants and needs, and we do this by going through a clear and structured process. At each point, our clients know exactly what stage their project is at. Everything is planned and checked, nothing is missed or left to chance.
We’ve been in this industry for more than a decade, and our experience has taught us that mistakes can be made. Thankfully, these don’t happen very often as we are constantly evolving and adapting our process to catch any errors. On the rare occasion that something is missed, we like to rectify it as soon as possible and deliver a quality product that we are proud of. We do the hard work, so our clients don’t have to.
Over the years we’ve worked with a variety of different businesses and have developed a large network of trusted partners. We’re good at what we do. But if for any reason we can’t make it happen, we know someone who can. Whether in house or externally, we’re able to facilitate any request required of a digital agency.
Enjoy The Journey
At Knights Digital, we love what we do. It’s the reason the agency was created to begin with! We understand that projects can change direction at any point, so we like to keep things bite-sized, manageable and simple. We produce quality work that we’re proud of, and have fun along the way. Even database engineering can be fun (yes, really!).
Here at Knights Digital, we believe that attitude is everything.
Having a clear understanding of our clients’ wants and needs is key to a successful working relationship, and we do this by approaching the project from their perspective. We ask the right questions and we put ourselves in their shoes.
We know we’re good at what we do, and we’re capable of big things. Nonetheless, we put all of our effort and hard work into boosting our clients’ business’, not our own agenda. We believe that they, first and foremost, are at the heart of everything we do.
We exist to champion our clients, and without them we wouldn’t be here.
We like to keep an open dialogue of communication with our clients so that they understand the process that their project is undergoing, each step of the way. This being said, tech stuff doesn’t have to be complicated. For our clients, we keep it simple and understandable. No digital jargon, no confusion.
Many of our clients have been with us for years, and with good reason. While some companies solely focus on attracting new clients, we also like to nurture and strengthen the relationships with the ones we have.
This is the core of the Knights Digital ethos.
We’ve worked hard over the years to develop these relationships, and due to our friendly, approachable, and down-to-earth attitude we’ve become their trusted, go-to partner.
Do We Align? Fantastic
If you want a slice of this culture and want to join the fold, we’d love to have you along for the journey.
Get in touch below, lets catch up.